Discover local venues, order instantly, and enjoy faster service

Discover local venues and order instantly
powered by Urbanite

Why Urbanite

Kigali's platform for discovering venues and ordering fast

Urbanite is transforming how Kigali's venues engage with their guests. Our Platform brings faster service, smoother operations, and a better experience for everyone.

For businesses

Instant ordering

Skip lines and wait times. Place orders directly from your phone with a few taps.

Smart venue management

Streamline operations and increase efficiency with real-time order tracking and customer insights.

Seamless connections

Bridge the gap between customers and venues through intuitive digital experiences.

Ordering made simple

How Urbanite Works

Guests order in minutes by scanning or searching; venues manage every order from a simple dashboard. Service stays smooth, lines get shorter, and everyone spends more time enjoying Kigali.

Start your order.

Scan the QR at a venue, or search the venue on Urbanite and open its menu, click the Dine In button

01

Choose items & confirm.

Live menu, simple options, clear total.

Dine-in: enter your table number so staff can bring it to you.

Pickup: available only at venues that enable it.

02

Relax and enjoy faster service.

You'll see status updates (Received,Being prepared,On the way / Ready for pickup).

Payment for now: pay in person (when served or at the counter).

03

What people say

Real Experiences, Real Results

"Urbanite made everything smooth and convenient. I loved the digital menu and quick service."
A

Ange Mutesi

Customer Quote

"Seeing the order status on my phone made the whole experience simple and stress-free."
E

Eric Nshimiyimana

Customer Quote

"It made the night fun and efficient. Definitely using it again."

Aline Uwase

Customer Quote

"Urbanite reduced waiting time, and I could keep enjoying the vibe instead of chasing staff."
P

Patrick Mugabo

Customer Quote

"It made the experience feel premium simple, quick, and well-organized."

Nadia Umutoni

Customer Quote

Highlight company impact by the numbers

A quick look at what we saw during our pilot night—
simple, real, and early.

Orders

0

Pilot night at a partner venue.

Faster

~50%

Venue-reported estimate during rush.

Orders

0

peak orders handled at once

to start an order

< 60 sec

Scan or search → menu open.

Happier guests, faster tables

Happier guests, faster tables

A smoother flow lifts the vibe and frees up tables more quickly.

Fewer mistakes, clearer orders

Fewer mistakes, clearer orders

Items and notes are captured once, so the right plate reaches the right table.

Less waiting, more enjoying

Less waiting, more enjoying

Guests see order progress in real time and get served sooner.

Rush hours under control

Rush hours under control

A live queue keeps staff in sync so service flows even when it's busy.

Teams focus on service

Teams focus on service

With status updates doing the coordinating, staff spend time serving—not shouting.

Make every night your best night

Power Your Venue With Urbanite

Join the movement transforming Kigali's hospitality scene. Use Urbanite OMS to simplify ordering, improve customer experience, and grow your venue.

Bartender
Bartender
Bartender

About Urbanite Ltd

Urbanite is a Rwandan technology startup reshaping the hospitality and leisure industry. We bridge the gap between venues and their customers through digital tools that make service faster, smarter, and more connected.

About Us
Rwandan Innovation
Digital Excellence
Future-Ready